I'm a freelance technical author who delivers concise and easy to read information in both hardcopy and on-line formats. 

Whatever the project I produce well-designed user guides, installation manuals and online help that is relevant, informative and easy to use. I can document complex technical information and user interfaces, for both a technical and non-technical audience, and produce simple and easy-to-follow instructions.

I also have proven project management skills with extensive experience in devising single source publishing systems, quality control and documentation management.

I am expert in Adobe FrameMaker in both unstructured and structured SGML documents andRoboHelp. I also have extensive experience producing documentation in Microsoft Word, linking with Excel and Access.

I specialise in online material and have extensive experience in developing content and project managing intranets and web sites.

Michael Plant

• Enhance your product - clear concise documentation improves customer satisfaction with a product by making it easy and rewarding to use.
• Reduce the load on your support team - users find answers quickly and easily in Help, or user manuals, and do not need to call your support line.
• Boost your sales - professionally produced documentation helps to sell your product by demonstrating your commitment to supporting the user.
• Promote your organisations image - using a consistent, well designed look and feel for your documentation helps to raise awareness of your company name.